Your trust is our priority. This document clearly explains how ovodewa collects, uses, stores and protects your personal information as a user of our platform.
This Privacy Policy outlines ovodewa's data protection practices. By using our platform, you agree to the collection and use of information as described in this document. Please read it carefully in its entirety.
Ovodewa ("we", "Platform") takes the privacy and security of every user's personal data extremely seriously at ovodewa.pro. We operate responsibly and in full compliance with Malaysia's Personal Data Protection Act (PDPA) and relevant international data protection standards.
This Privacy Policy applies to all users accessing the ovodewa.pro website, the ovodewa mobile app, and all services provided by our platform, including sports betting, online casino, Live Casino, the VIP programme, and all other related features.
We understand that when you share your personal information with us, you are placing a great deal of trust in ovodewa. We take that trust seriously. Every data-related decision we make always prioritizes your interests and safety as a user.
Ovodewa has never and will never sell, rent or trade your personal information to any third party for marketing or commercial gain without your explicit consent.
To provide a secure, seamless, and responsible service, ovodewa collects several categories of information from users. Below is a full breakdown of the types of data we collect and the reasons for collecting them:
As part of the Know Your Customer (KYC) process, we require digital copies of the following documents before your first withdrawal is approved:
All submitted KYC documents are stored in a strictly controlled secure environment and are only accessible by authorised personnel for verification purposes. They are not used for any other purpose.
| Data Category | Example | Primary Purpose |
|---|---|---|
| Identity | Name, date of birth, MyKad | Account verification & KYC |
| Contact | Email, phone number | Communication & security |
| Financial | Bank account, transaction records | Deposit & withdrawal processing |
| Technical | IP address, device type | Security & fraud prevention |
| Usage | Betting history, sessions | Responsible gaming & analytics |
Ovodewa uses your personal data only for legitimate, relevant and necessary purposes in order to deliver high-quality services to you. We will not use your data for purposes unrelated to platform operations without obtaining your consent first.
Your betting activity data is also used as part of ovodewa's commitment to responsible gaming — including identifying potentially risky betting patterns and reaching out to users who may need support through our self-control tools.
Ovodewa does not sell or rent your personal data to any third party. However, in the normal course of platform operations, we may share certain information with the following parties under limited and controlled circumstances:
We work with carefully selected third-party service providers to support our platform operations, including:
All these service providers are bound by strict confidentiality agreements and may only use your data for the specified service purposes.
Ovodewa may be required to disclose user data when mandated by law or upon a lawful request from government authorities, law enforcement agencies or relevant regulatory bodies. We will always endeavor to notify you of such disclosures unless prohibited from doing so by law.
Ovodewa does not share your personal data with marketing companies, third-party advertisers or any other commercial entities for direct marketing purposes without your explicit prior consent.
Ovodewa continuously invests in high-grade security infrastructure to ensure your personal and financial data remains protected at all times. Key security measures we implement include:
While we take all reasonable steps to protect your data, no system is 100% immune. You also play an important role — always use a strong password, never share your login credentials, and contact us immediately if you suspect any suspicious activity on your account.
Ovodewa uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage and delete cookies through your web browser settings at any time. Please note, however, that disabling certain cookies may affect the functionality and user experience of the ovodewa platform.
Under Malaysia's Personal Data Protection Act (PDPA) and the data protection principles we adhere to, you have the following rights regarding the personal data we hold:
You may request a copy of the personal data we hold about you at any time.
You may request corrections to any inaccurate or incomplete data in your account.
Under certain circumstances, you may request the deletion of your personal data from our systems.
You may object to the processing of your data for specific purposes, such as direct marketing.
You may request your data in a machine-readable format for transfer to another platform.
You may request that we restrict the processing of your data in situations permitted by law.
To exercise any of the above rights, please contact our privacy team by email at [email protected]. We will process your request within 14 business days. Some rights may be subject to legal obligations that prevent us from fully complying.
Ovodewa retains your personal data for as long as your account is active or as long as necessary to provide services to you. Once an account is closed, the data retention periods are as follows:
Once the retention period expires, your data will be securely deleted from all our systems using methods that meet recognised security standards.
The ovodewa platform is strictly for adults aged 18 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.
If we discover that a child's personal data has been collected without our knowledge, we will take immediate action to delete that data and close the account in question. If you believe a child has registered on our platform, please contact us immediately.
Parents and guardians are encouraged to monitor their children's internet usage. ovodewa uses age verification tools during registration as part of our commitment to child protection.
Ovodewa reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements or technological developments. All amendments take effect immediately upon publication on our website.
For significant amendments that materially affect your privacy rights, we will notify you via:
We encourage you to review this Privacy Policy page periodically to stay informed about how we protect your data. The "Last Updated" date at the top of this document will always reflect the latest version.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the ovodewa privacy team is ready to assist you.
Our support team is fluent in both Malay and English — you can reach us in whichever language you are most comfortable with. We are here to help you fully understand and exercise your privacy rights.
A privacy policy is more than a document — it is our promise to every user who trusts ovodewa.
All data transmitted between your device and ovodewa's servers is encrypted with 256-bit SSL — the same technology used by world-class financial institutions.
Ovodewa operates in full compliance with Malaysia's Personal Data Protection Act, ensuring your rights are protected under local law.
We have never and will never sell your personal information to any third party for advertising or marketing purposes without your consent.
Our identity verification process follows strict industry standards. Your documents are stored securely and accessed only by authorised personnel.
We will notify you of any material policy changes before they take effect. No silent changes are made without your knowledge.
You have the full right to access, correct, or delete your data. Our privacy team is ready to help you exercise those rights.
Create your ovodewa account today with complete confidence. Your privacy is protected, your data is secure, and your betting experience is guaranteed.